Terms and Conditions

Shipping

Free shipping on orders of $250 or more, before applicable taxes, to Canadian addresses.

Customer can pay for expedited or 2-day shipping at checkout.

Customer will pay for shipping cost outside of Canada.

Returns Policy

New, unopened products, with original condition packaging and an unbroken security seal can be returned at customer’s expense within 14 days of delivery.

Ubibot Canada will pay for return shipping costs if incorrect items are shipped.


Refunds will be issued within 4 weeks of you shipping the item. This processing time includes the time to ship the package to us, for us to process the return and the time for the bank to process the refund.

Please Contact Us with your order number and details of the products that you want to return.

We reserve the right the adjust the return value if the adjusted order value (original value less returned items) falls below the $250 level for free shipping. The adjusted return value may reflect the shipping cost of the adjusted order value.

All refunds will be processed by the original method of payment.

Payment

Payment for orders less than C$3,000 can be made by Paypal, Visa or Mastercard.

Payment for orders equal to or greater than C$3,000 must be made by wire transfer, Paypal or bank etransfer. If payment is made by Paypal then a 3% fee will be added to cover the cost of Paypal’s fees. There is no fee for paying by wire or etransfer.

Privacy

We will not sell or reveal your data or information for any reason except if compelled by law.

Product Limited Warranty

Ubibot Canada offers a 1-year limited performance warranty on all products from the date of purchase.

The warranty covers manufacturing defects and product performance provided that the products are used within manufacturer specifications.

Ubibot Canada is not responsible for any product used outside of manufacturer specifications. This includes but is not limited to exposure to humidity, water and temperature.

Ubibot Canada is not responsible for products that are damaged by customer actions or neglect.

Prices

All prices are in Canadian dollars.

Prices are subject to change without notice.

Modification of Terms and Conditions

Ubibot Canada reserves the right to modify any of these terms and conditions at any time.