Terms and Conditions


Flat rate shipping for orders less than $300.

Free shipping on orders of $300 or more, before applicable taxes, to Canadian addresses.

Default shipping is by Canada Post Expedited.

Customers can pay for Canada Post Priority shipping at checkout.

Customers are responsible for shipping costs outside of Canada.

All products are shipped FoB; customer accepts responsibility for delivery and any lost shipments as soon as the courier takes delivery of the order.

Returns and Refund Policy

New, unopened products, with original condition packaging and an unbroken security seal can be returned at customer’s expense within 14 days of delivery.

UbiBot Canada will pay for return shipping costs if incorrect items are shipped.

Refunds will be issued within 4 weeks of you shipping the item. This processing time includes the time to ship the package to us, for us to process the return and the time for your bank to process the refund.

Please Contact Us with your order number and details of the products that you want to return.

We reserve the right the adjust the return value if the adjusted order value (original value less returned items) falls below the $300 level for free shipping. The adjusted return value may reflect the shipping cost of the adjusted order value.

All refunds will be processed by the original method of payment.


Payment for orders can be made by Paypal, Visa, Mastercard, etransfer or wire transfer.


We will not sell or reveal your data or information for any reason except if compelled by law.

Product Limited Warranty

UbiBot Canada offers a 1-year limited performance warranty on all products from the date of purchase.

The warranty covers manufacturing defects and product performance provided that the products are used within manufacturer specifications.

UbiBot Canada is not responsible for any product used outside of manufacturer specifications. This includes but is not limited to exposure to humidity, water and temperature.

UbiBot Canada is not responsible for products that are damaged by customer actions or neglect.

UbiBot Canada is not responsible for any loss or damage caused to a customers business due to UbiBot devices.


All prices are in Canadian dollars.

Prices are subject to change without notice.

Modification of Terms and Conditions

UbiBot Canada reserves the right to modify any of these terms and conditions at any time.